Process Developer

Job Title: Process Developer – Invoice to Cash (Job ID: MAN017403)

Company: Genpact (NYSE: G), a leading global professional services firm, delivers transformative outcomes through business solutions, industry expertise, and advanced technology. With over 125,000 employees across 30+ countries, Genpact serves Fortune Global 500 companies, driven by a commitment to making the world work better for people.

Position: Process Developer, Order to Cash

Job Location: Kolkata, India
Job Type: Full-Time
Education: Bachelor’s Degree (B.Com preferred) or equivalent

Key Responsibilities:

• Make collection calls to clients, send invoices via email or fax, or arrange hard copies as requested.
• Identify and resolve unidentified cash, managing the full cycle of cash applications.
• Ensure accurate and timely completion of Daily Receipt Reconciliation (DRR) for assigned sites.
• Address customer queries and internal disputes, coordinating between departments to resolve issues.
• Reconcile orders with customer records, validate credits/debits, and send necessary documents for collection or refunds.

Qualifications:

• Minimum: Graduate in Commerce (B.Com) with relevant experience.
• Preferred Skills: Strong verbal and written communication and interpersonal abilities.

About Genpact:

As an Equal Opportunity Employer, Genpact values diversity and inclusivity, fostering a work environment of respect, integrity, customer focus, and innovation. Explore more about Genpact at www.genpact.com or follow on X, Facebook, LinkedIn, and YouTube.

Note: Genpact does not charge fees for job applications, training, or hiring. Beware of scams, including those requiring payments for job-related materials or applications.

Job Category: Operations