Process Associate- Finance and Administration Delivery

Job Description:

The Finance & Admin Business Analyst is essential to the ongoing profitable operations of one of the most globally recognized and respected companies. By overseeing our financial activities, you will enable IBM to continue bringing groundbreaking innovations to market, such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies.

Role and Responsibilities:

As a Delivery Practitioner, you will be responsible for:

• Transaction Processing:
  • Manage Accounts Payable and Accounts Receivable processes efficiently.
• General Ledger Coordination:
  • Oversee accounting activities related to the General Ledger, including fixed assets, inter-company transactions, inventory, cash and bank reconciliations, indirect taxes, and accruals.
• Risk and Opportunity Identification:
  • Identify risks or opportunities affecting revenues, costs, and profitability, and propose appropriate actions.
• Service Level Agreement Compliance:
  • Ensure that client Service Level Agreements (SLAs) and timelines are consistently met.
• Compliance and Documentation:
  • Work as part of a team compliant with SOX regulations, ensuring all documents are posted after due approval.
• Payment Processing:
  • Handle both manual and automatic payment requests, including verification and executing payment run proposals.
• Expense Management:
  • Process Travel and Expense (T/E) claims and payments.
  • Resolve duplicate payments and recover funds.
  • Perform vendor statement reconciliations.
• Query Resolution:
  • Handle queries through calls and email follow-ups, providing timely and accurate responses.
• Error Detection and Correction:
  • Identify duplicate or erroneous records and take appropriate corrective actions.
• Order Fulfillment and Cash Management:
  • Manage order fulfillment processes.
  • Collect and apply cash payments.

Required Technical and Professional Expertise:

• Experience:
  • 0–1 year of work experience in Finance and Accounting.
• Skills and Knowledge:
  • Working knowledge of basic accounting principles.
  • Ability to manage order fulfillment and cash payment collection.
  • Experience identifying duplicate records in vendor invoices and processing them accurately and promptly.
  • Knowledge of invoice matching, error identification, exception resolution, and prioritizing invoices to reduce aging.
  • Understanding of processing Travel and Expense claims and payments.
  • Ability to handle queries via calls and emails.
  • Proficient in expense management.
  • Ability to detect duplicate or erroneous records and take corrective action.

Preferred Technical and Professional Expertise:

• Software Proficiency:
  • Proficient in Microsoft Office applications.
• Accounting Knowledge:
  • Familiarity with accounting terminologies and principles.
• Communication Skills:
  • Experience handling queries through calls and emails.
  • Strong interpersonal skills with the ability to contribute effectively to team efforts.
• Adaptability:
  • Comfortable following procedures and adapting to changes within the business unit.
  • Familiarity with agile methodologies to encourage creative design thinking.
• Self-Motivation:
  • Ambitious individual capable of working independently toward agreed targets and goals.
• Time Management:
  • Good time management skills with the ability to work under pressure.
• Continuous Learning:
  • Commitment to maintaining technical knowledge by attending educational workshops and reviewing publications.

Qualifications:

• Education:
  • Undergraduate degree in any discipline.
  • Postgraduate degree is a plus.

Key Skills:

• Microsoft Office Applications
• Accounting Principles
• Expense Management
• Transaction Processing
• Accounts Receivable and Payable
• General Ledger Management
• Fixed Assets Management
• Indirect Taxation
• SOX Compliance
• Agile Methodologies
• Query Resolution (Calls and Emails)
• Order Fulfillment
• Cash Payment Processing
• Recovery Processes
• Claims Handling