Data Operations Intern (6 months)

Job Title: Salesforce Support Intern (Supplier Mailbox & Payment Terms)
Location: Noida (Hybrid)
Position Type: Internship (6 months)

Job Overview

We are looking for a motivated and detail-oriented Salesforce Support Intern to join our team. In this role, you will manage the supplier mailbox within Salesforce, providing direct support to suppliers regarding payment term extensions. You’ll play a key role in maintaining strong supplier relationships by delivering timely, clear, and professional communication on payment processes and term extensions.

Key Responsibilities

• Monitor and manage the supplier mailbox within Salesforce, responding to inquiries promptly.
• Communicate with suppliers about payment term extensions, ensuring clear and professional messaging using approved FAQs.
• Collaborate with internal teams, such as working capital and procurement, to gather information on extended payment terms and assess their impact.
• Track and document supplier communications within Salesforce to maintain accurate records.
• Escalate complex or urgent issues to senior team members following the approved playbook.
• Assist in reporting and analyzing mailbox activities and supplier responses.
• Support efforts to improve communication templates and workflows to enhance the supplier experience.

Required Skills & Qualifications

• Currently pursuing or recently completed a degree in Business, Finance, Communications, or a related field.
• Basic knowledge of Salesforce or other CRM systems is a plus.
• Strong written and verbal communication skills with a keen attention to detail.
• Excellent time management skills and the ability to prioritize tasks in a fast-paced environment.
• Comfortable working with cross-functional teams and handling sensitive information.
• Strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office, particularly Excel and Outlook.

What You’ll Gain

• Hands-on experience with Salesforce and direct supplier communication.
• Insight into financial operations, focusing on payment terms and supplier management.
• Opportunity to collaborate with a dynamic team in a growing area of financial and operational management.
• Networking opportunities and potential for future roles within the company.

About C2FO

Headquartered in Kansas City, USA, C2FO is the world’s largest on-demand working capital platform, with over 700 employees and operations across North America, Europe, India, Asia Pacific, and Australia. Our mission is to ensure that every business has the capital it needs to thrive. We have delivered over $300 billion in funding since our founding by providing fast, flexible, and affordable access to capital through our user-friendly platform. At C2FO, we combine technology with a human touch to support our customers, while equipping our team with the tools, resources, and supportive environment they need to succeed. If you’re a self-starter eager to learn and grow within a dynamic and fast-growing organization, C2FO could be the right place for you.

Benefits

At C2FO, we prioritize our customers and our people—the human capital that drives our success. We offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits on our website.