Key Responsibilities:
- Email Support: Handle customer queries via email with excellent written communication.
- Customer Service: Provide timely resolutions and ensure a great customer experience.
- Order Processing: Manage sales orders, validate details, and ensure order flow.
- Compliance: Follow company policies and maintain client databases.
- Multitasking: Work across tools and teams with attention to detail and urgency.
Skills Required:
- Excellent English (written and verbal).
- Strong email writing and customer service skills.
- Analytical thinking and problem-solving.
- Good organizational and time management skills.
- Proactive and self-motivated.
Eligibility:
- Education: Any graduate (BTech/MTech & BCA/MCA are not eligible).
- Freshers welcome.
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